Growing from a Manager to a Leader Simulation

With an increasing segment of its business located in the Los Angeles area, FaberTech, a manufacturer of neonatal medical equipment, has launched a new initiative: a satellite office to serve the needs of the city's hospitals.

Selected for their particular skills, a team of four (two account managers and two technical support reps) was relocated cross-country to the new office.

It was a difficult move for the team, and some on the staff are far from convinced that FaberTech's decision was prudent.

To make matters worse, the manager of the new site resigned his post shortly after the move, and the success of the satellite office quickly came into question.

This simulation is based on the Bridging the Gap:

Growing from Manager to Leader series.